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FAQ’s

FLIGHTS, VISA & TRANSPORT TO AND FROM THE VENUE ARE NOT INCLUDED IN ROOM PRICE

About the 5* Luxury Award Winning Venue

This event is taking place in the prestigious 5 star Adenya Resort. This is rated as one of the best, if not the best and largest halal family resort in Alanya.  The resort boasts several eateries and purpose built entertainment theaters, gardens, beaches, and luxury Spa facilities.

There is 100% segregated areas for sisters/brothers to enjoy all the facilities along side dedicated family beaches, gardens and play areas to allow families to really enjoy quality time together.

This resort provides an all inclusive food service. All meals, snacks and drinks are covered in your room cost.

When does the event start? 

The Retreat begins on Monday 21st October 2019 with registration and check in from 2pm onwards. All attendees have full access to the venue facilities once they have checked in. The event concludes on Friday 25th October 2019 with Breakfast. Check out is 12 pm.

Registration / Help Desk will be open 24 hours a day from Monday 21st October to Friday 25 October 2019. Situated in the Hotel Lobby.

How do I get a Visa ?

Visa acquisition can be done at the Airport in the country or online before travelling. The visa should cost between £10-25 per person. Link to online Visa www.evisa.gov.tr/en/

Where can I book Flights? 

You can book your flights via OUR TRAVEL AGENCY SPONSOR or online directly from airlines or search engines such as Skyscanner.com, TripAdvisor, Turkish Airlines etc.

Our travel sponsors are Tazkiya Tours. http://tazkiyahtours.com/

Tazkiyah Tours are committed to providing you with a great service and can provide ATOL protection on flights booked with them.

How do I get from the to/from the Venue when I land?

There are taxi’s available at the airports or alternatively you may inform us to book a transfer for you as an add on. Transfers are £50 one way. Please note transfers are not included in the price and will be charged surplus after number of people/luggage is confirmed 4 weeks prior to travel. One of our team members will call to confirm details.

What if I want to stay longer or stay in Istanbul before or after the retreat? 

You can do this by booking flights or extending your flight to or from the event. Please note that Istanbul has two airports and flights leave from both airports to Alanya and Antalya. Please make sure you are aware of what airport you are travelling to/from and make sure you book or select additional internal flights or connecting flights from the right airport.

What are the Terms and Conditions I must read?

For the full Terms and Conditions please click here.